Festive Bow ♡ Magical Park Ears

• Spot clean with a damp cloth and mild soap.
• Do not machine wash or tumble dry, as this may damage the fabric, embroidery or patches.
• Allow to air dry naturally.
• Avoid ironing directly over any embroidery, patches or printed areas.
• Keep patches away from excessive heat and moisture.
• When not in use, store somewhere cool and dry.

A little bit of love goes a long way! 🩷✨

✨ Patch Variations

Every patch is made individually, so there may be slight variations in stitching, colour, positioning or finish compared with the images shown on the website.

These small differences are completely normal and mean that your tote may have its own unique character. ✨

Please note that colours may also appear slightly different depending on your screen or device.

📦 Delivery & Turnaround

All Roo's Little Magic products are made to order. Please allow up to 6 weeks for your order to be made and dispatched.

Once your order has been dispatched, you’ll receive an email with tracking information where available.

Please keep this turnaround time in mind when ordering, especially if you’re purchasing your tote for a specific trip or event. ✨

We’ll always do our best to get your order to you as quickly as possible. 🩷

Made with care, just for you 💕

All of our bags, pouches and accessories are made to order, meaning each item is created especially for your purchase.

As each order is prepared individually, we are unable to accept returns or offer refunds for change of mind, incorrect choices made when ordering, or simply because an item is no longer wanted, except where required by law.

Faulty or Incorrect Items

Your happiness with your order is important to us! Every item is made with care, but if your order arrives faulty, damaged or incorrect, please get in touch as soon as possible with your order details and clear photographs of the issue.

We will always do our best to resolve the problem, whether that means arranging a repair, replacement or refund, depending on the circumstances and your legal rights.

Please Note

As our products are handmade and made to order, slight variations in fabric placement, pattern positioning or finished appearance may occur. These small differences are part of the handmade process and do not necessarily mean an item is faulty.

If you have any questions or concerns about your order, please contact us before returning anything so we can help you find the best solution.

Thank you so much for supporting our small business and for allowing us to create something special just for you! 💖